Privacy Policy

Last updated: 13 August 2026

This policy explains what personal information Henley Voyages Co. Ltd collects when you use henleyvoyages.com or enquire about a charter, why we collect it, and what rights you have over it.

1. Who we are

Henley Voyages Co. Ltd, Royal Phuket Marina, Ko Kaeo, Mueang Phuket 83000, Thailand. For any question about this policy or your data, email sales@henleyvoyages.com.

2. What we collect

Information you give us. When you enquire by email, telephone or WhatsApp we receive your name, contact details, charter dates, guest numbers and anything else you choose to tell us — including dietary requirements or accessibility needs where you provide them.

Booking information. To confirm a charter we collect guest names and, where the vessel or insurer requires it, passport details for the manifest. Payment is processed by our bank or payment provider; we do not store card numbers.

Information collected automatically. Like most websites we record technical data — IP address, browser and device type, pages visited, and how you arrived. This is collected through the analytics tools described below.

3. Analytics and cookies

We use Google Analytics 4 to understand which pages are useful and where visitors come from, and Microsoft Clarity to see how pages are used so we can improve them. Both set cookies in your browser and process data outside Thailand. Neither is used to identify you personally.

You can block cookies in your browser settings, or opt out of Google Analytics using Google's browser add-on. The site works normally with cookies disabled.

4. Why we use your information

To answer your enquiry and prepare a quotation
To arrange and operate your charter, including passing necessary details to the vessel owner, crew and insurer
To meet legal, tax and maritime record-keeping obligations
To improve the website and our service

We do not sell your data, and we do not send marketing email unless you have asked us to.

5. Who we share it with

Only where necessary to deliver your charter: the owner and crew of the vessel you book, transfer and catering suppliers you have requested, insurers, and our payment provider. Where a charter requires it, guest details are shared with the Thai Marine Department. We require all partners to handle your information confidentially.

6. How long we keep it

Enquiries that do not become bookings are deleted within 24 months. Booking and financial records are retained for the period Thai tax and maritime law requires, currently five years. Analytics data is retained for 14 months.

7. Your rights

Under Thailand's Personal Data Protection Act you may ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Email sales@henleyvoyages.com and we will respond within 30 days. If you are contacting us from the UK or EU, equivalent rights under UK GDPR and GDPR apply.

8. Security

This website is served over HTTPS. Enquiry and booking records are held in access-controlled systems. No transmission over the internet is completely secure, but we take reasonable measures to protect the information you give us.

9. Changes

If we change this policy we will update the date at the top of this page. Material changes affecting existing bookings will be communicated directly.